Global Management Academy U.K.
Global Management Academy U.K.

Interpersonal Communication Skills



For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse,  or the look that you give one of your team members who is late, it all means something.


This course has been designed for individuals, team leaders and managers who want to ensure that they are maximizing their ability to communicate and work with others, avoiding conflict and disharmony, and controlling, influencing and shaping the outcomes of interpersonal communications.


This course will help participants understand the different methods of interpersonal communication, and provide you with the techniques to make a powerful impact, and achieve success in your business relationships.


The course also helps you to identify and adapt your communication style. Your ability to listen and comprehend the intention/message behind the words used by others will be improved.


In addition, you will be able to identify ways to talk with other people in a manner that relates to them and their particular style. You will be able to detect possible conflict and minimize its impact.



The content of the course includes:

  • Understanding Interpersonal Communication
  • Understanding the Communication Process
  • Understanding and overcoming Communication Barriers
  • Understanding and using Para verbal Communication
  • Developing your Speaking Skills
  • Developing Effective questioning
  • Improving your Influencing skills
  • Developing your Listening Skills
  • Shaping communication for maximum impact
  • Mastering the art of conversation
  • Knowing when to put it in writing

Course Details

SUITABLE FOR: Business Owners, Business Managers, Sales Managers & All Staff

COURSE DURATION: - 20 Hours (at learner's pace).

CERTIFICATION: - Global Management Academy Certificate.

ACCESS DURATION: - 90 days from the date of purchase
ONLINE DELIVERY: - Video, presentations, quizzes, virtual tutor.
RESOURCES: - Comprehensive Learners manual, additional articles and worksheets.

SUPPORT: - Personal Coach Email support throughout the course.

ILM EQUIVALENCE: E3.30 – Understanding Communication in the Workplace 2 Credits)

Buy this Course

COURSE FEES: £79 now £59 - Click here to buy now


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Interpersonal Communication Strategies -[...]
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To get more information and discuss payment options, contacts us on:


Tel: +44 (0) 28 90640231





Please contact us on the following phone number with any questions:


+44 (0) 28 90640231


Please also use our contact form.



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