Global Management Academy U.K.
Global Management Academy U.K.

Managing Employee Performance



For managers, one of the most challenging aspects of the work is the performance review meeting. This short face-to-face interview is so often the source of conflict, and lasting disappointment, that many managers seek to avoid it altogether.


But, as this course reveals, performance Management is much more than this meeting with your people. Performance Management involves a much wider and ongoing process of helping your people achieve their potential, while contributing towards the overall success of the organization.


Good performance review sessions need to be planned, and structured in such a way as to enable free flow and open exchange of feedback, and opinions. In this course, you will learn techniques to plan for and manage employee performance, and the communication and other techniques required to manage the performance interview.


In addition, you will learn how to help employees develop personal deveklopment plans, and address any performance shortcomings they may have.



The content of this course comprises:

  • Understanding Performance Management
  • The Manager's Role in performance Management
  • Preparing for Performance Reviews
  • Managing the Review Meeting
  • Porvign Feedback
  • Counselling employees
  • Planning Employee Performance
  • Developing your People
  • Dealing with Under-Performance
  • The Importance of Documentation
  • Following-up


SUITABLE FOR: - New supervisors and staff preparing for management roles.

COURSE DURATION: 20 Hours (at learner's pace).

CERTIFICATION: Global Management Academy Certificate.

ACCESS DURATION: 90 days from the date of purchase
ONLINE DELIVERY: Video, presentations, quizzes, self-assessments, virtual tutor.
RESOURCES: Comprehensive Learners manual, additional articles and worksheets.

SUPPORT: Personal Coach Email support throughout course.

ILM EQUIVALENCE: - M3.26 – Understanding Performance Management.

Buy this course

COURSE FEES: £79 now £59 - Click here to buy now


The ILM Effective Supervisor Program

This course is one of 5 courses in the ILM Endorsed EFFECTIVE SUPERVISIOR PROGRAM


Certificate issued by the Institute of Leadership and Management. Learn more..

ILM Certification

Managing Employee Performance - Course Profile
Managing Employee Performance - Course P[...]
Adobe Acrobat document [203.7 KB]



To get more information and discuss payment options, click on the link, or contact us on: 


Tel: 028 9064 0231






Please contact us on the following phone number with any questions:


+44 (0) 28 90640231


Please also use our contact form.



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