Global Management Academy U.K.
Global Management Academy U.K.

Develop Emotional Intelligence



Having high levels of emotional intelligence (EI) can give you a real advantage in today’s competitive working environment. Emotional intelligence is all about your ability to recognise and understand your emotions and your skill at managing and dealing with other people’s emotional states. Put simply, it is the ability to problem solve with or without emotion.


An individual with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations.  


Emotional intelligence helps you build stronger relationships, succeed at work, and achieve your career and personal goals.


This course will give you the tools you need to be emotionally intelligent in your workplace, and will help you to elevate your levels of EI so that you can achieve better results at work.

Course Details

SUITABLE FOR: Team leaders and frontline managers

COURSE DURATION: 20 Hours (at learner's pace).

CERTIFICATION: Global Management Academy Certificate.

ACCESS DURATION: 90 days from the date of purchase
ONLINE DELIVERY: Video, interactive presentations, quizzes, 
RESOURCES: Learners Manual, Business Case template, additional articles and financial / business case workbooks 

SUPPORT: Personal Coach support throughout the course.

Buy this course

COURSE FEES: £89 now £69 -Click here to buy now




The content of this course includes:

  • Understanding Emotional Intelligence
  • Why EI is so important
  • Emotional Intelligence in the Workplace
  • Models of Emotional Intelligence
  • The 4 elements of emotional intelligence
  • Developing Self-Awareness
  • Developing Self-Management
  • Developing Social Awareness
  • Improving your Relationship Management
  • Influencing others
  • Emotional Intelligence and your Team
  • Helping your team develop their emotional intelligence
  • Encouraging optimism
  • Planning to grow your emotional EQ.
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Develop and use Emotional Intelligence [...]
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To get more information and discuss payment options, click on the link, or contact us on: Tel: +44 (0) 289 90640231.






Please contact us on the following phone number with any questions:


+44 (0) 28 90640231


Please also use our contact form.



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